Considered details.
Unforgettable moments.
Unforgettable moments.
DELIVERY & RETURNS
Help with delivery, installation, returns and our two-year product warranty. Contact the studio for arrangements specific to your order.
Send us the product details and delivery address to confirm availability, shipping costs and estimated timing. Delivery and pickup are arranged with the studio. Tracking details are emailed after dispatch. Submitting an unpaid request does not confirm an order.
Online payment details are being updated. Add your products to the bag and send a checkout request. The studio will confirm availability, delivery or pickup, shipping costs, applicable tax and the final total before payment. Do not email card details.
payment@everandoccasions.comContact the studio with your order reference and the reason for your return request before sending an item back. We will explain the next steps and applicable terms for your order.
Request installation, styling or removal through our project planner. The studio will confirm service area, scope, cost and timing with you before a booking is agreed.
Start your projectOur products come with a two-year warranty. For support, send your order reference, product details and photographs of the issue to the studio.
Contact warranty supportOur products have a two-year warranty. Contact info@everandoccasions.com with your order reference, product details and photographs of the issue for warranty support.
Begin with the project planner. Share your occasion, space and style, then send an enquiry. The studio must confirm scope, timing and availability before a booking.
Explore Christmas, Halloween, Thanksgiving, costumes and year-round celebrations. Published products appear as the collection becomes available; you can enquire about decorating without creating an account.
Ask the studio to include installation or removal in your decorating enquiry. Service area, scope, costs and timing are agreed before a booking is confirmed.
Measure your ceiling and allow space for a topper and stand. Our tree finder matches your preferences to the available catalog. Check final product dimensions before purchase.
Contact the studio with your product and delivery address to confirm delivery costs and timing. For a return, contact us with your order reference and the reason for your request before sending anything back.
Browse and save items with or without an account, submit a decorating enquiry, or save an unpaid order request. Online payment is currently unavailable. The studio must confirm an order or booking before it is final.